In general, our website automatically gathers certain usage information, such as the number and frequency of visitors. We only use such data in the aggregate. This aggregate data helps us determine how much our clients use parts of the website so we can improve our website to assure that it is as appealing as possible. Our website uses "cookies" that tell us how and when web pages are visited, and by how many people. These cookies do not collect personally identifiable information.
We may provide select client information to third party partners to enhance your experience and inform you of complimentary products and services that will enable you to purchase or maintain a home. We will provide such information to third parties, if at all, by giving them access to a secure, password protected back-office that contains information on users of our website. In addition, we may be required to share your personal information with law enforcement or government agencies in response to subpoenas, court orders, federal/state audits or similar circumstances. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our policies, or as otherwise required by law. Finally, we may share with our website partners aggregated statistical ratings information.
To view, edit or delete and replace the personal information you submitted, you have multiple options. First, at the bottom of any property update emails from us you will find a prominent "unsubscribe" button link that will allow you to modify your information and account settings, and includes an ability to stop all communications from us. Likewise, on our website, after you are logged in, on the upper right hand corner of the screen you have access to a "My Account" page. If you click on it, you will come to a page that allows you to modify your account or delete and replace your contact information, and includes an ability to stop all communications from us.
Please note that whenever personal information about you is stored on our computers, that information is password-protected from unauthorized access or use. In addition, this information is kept on servers that are located behind a firewall.
If you use a message board or blog, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
Last updated: November 17, 2011